Empathy and Empowerment: the New Frontline Experience

What makes an organization a frontline leader, and what do they do differently?

Among the 504 senior executives in healthcare, hospitality, manufacturing, and retail that we recently surveyed, 56% reported that their frontline employee turnover is currently above the average for their industry—and 46% believe it will be even higher next year.

Read this report for an in-depth look at our survey findings. Topics include:

  • Why the “frontline status quo” is gone
  • Five strategies for frontline experience excellence
  • Why a more engaging frontline worker experience helps decrease turnover and improve organizational outcomes

Download Report

 Yes, keep me informed with occasional updates about products, services, and events from Workday.I acknowledge that I have read the Workday Privacy Policy.

This eBook from Workday is brought to you through itreports.tech. itreports.tech is a library of technology content for Business Professionals and Decision Makers. To receive more free reports from your favourite companies, please visit itreports.tech. To know more about how MachBizz might process your personal data please read our privacy statement

Scroll to Top